Category Archives: IT Service Delivery

A Comprehensive Guide to Choosing the Perfect Ticketing System

Introduction The IT world is changing fast, thanks to advances in technology. In the United States alone, the IT Services market is expected to hit a whopping US$454.70 billion by…

• July 15, 2024
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Implement a Ticketing System: Boost Customer Support Efficiency

Introduction Managing customer requests efficiently is vital for a smooth-running business. Today, customers expect quick solutions to their problems. Studies show that speedy resolution is key to a positive customer…

• July 12, 2024
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