Technology Trends Thought Leadership

Revolutionizing Tax Administration: RPA and IPA at The IRS

Table of Contents Introduction What is Robotic Process Automation (RPA)? What is Intelligent Process Automation (IPA)? RPA Implementation at the IRS Potential Use Cases for RPA and IPA at the…
Technology Trends

ServiceNow: Pioneering Tomorrow’s Service Revolution

Table of Contents: Introduction ServiceNow: The Future of Service Delivery Embracing Humanity in Service Delivery Exploring the Comprehensive Suite of ServiceNow Products ServiceNow IT Service Management (ITSM) ServiceNow Customer Service…
Gov Technology Trends Thought Leadership

Optimizing Cloud Cost Management: Strategies for Government Agencies

Introduction In the era of digital transformation, governments worldwide are embracing cloud computing to enhance operational efficiency and collaboration. The promises of scalability, flexibility, and rapid deployment of digital services…
Gov Technology Trends

A Tale of Two CMS: Headless vs Traditional CMS for…

In the ever-evolving landscape of content management systems (CMS), decision-makers in both the government and private sector face a crucial choice: whether to embrace the headless CMS or stick with…
Technology Trends Web Applications

Elevating Digital Governance: The Right CMS Matters

In the dynamic landscape of digital governance, choosing the right Content Management System (CMS) holds the key to shaping an organization's online presence. As the demand for accessible, user-friendly, and…