The landscape of citizen interaction with government agencies is undergoing a significant shift. Artificial intelligence (AI), with its potential for automation, personalization, and data-driven insights, is emerging as a powerful tool for enhancing citizen services. This paper explores the transformative potential of AI in customer service for government agencies, focusing on two key use cases: […]
Tag Archives: Healthcare
As I write, there are over 1.2 million confirmed cases in the U.S and over 3.6 million confirmed cases worldwide, possibly more. There are over 62K confirmed deaths in US alone (source: John Hopkins Uni). The spread, started from Wuhan, China, has grappled pretty much every country in the world. Now is the time to […]
The COVID-19 pandemic has turned the world upside down, like a fictious nightmare coming to life. The impact is immeasurable for businesses far and wide. Just thinking about it sends chills up our spines. Even the major economies with advanced medical facilities and resources, are unable to keep up with the crisis. The ratio of […]
Health is a precursor to happiness. Without health, there can be no happiness. Even with all the luxuries available, you cannot lead a good life without being healthy, active, and fit. Health is wealth. But, with our busy work-life, we hardly have any time to think about our health. After working and earning for years, […]